From Store to Door: Nextuple's Omnichannel Order Management System - with Das Pattathil

In episode 99 of The Payments Show Podcast, I spoke to Das Pattathil who is the Co-Founder & Head of Product at Nextuple.

Nextuple helps retailers transform their legacy Omnichannel Order Management systems using microservices.

VIDEO and PDF Transcript:
- click here https://thepaymentsshow.substack.com/p/99

Summary of topics discussed:
(00:36) - Guest Introduction: Das and Nextuple
(01:03) - Understanding Nextuple's Mission
(01:42) - Challenges in Retail Fulfilment
(02:12) - Importance of Accurate Delivery Promises
(03:56) - Real-World Example: Early Delivery
(05:08) - Impact of Precise Delivery Promises
(06:12) - Microservices in Order Management
(07:40) - Internal Fulfilment Challenges
(09:11) - Legacy Systems vs. Microservices
(12:45) - Case Study: BJ's Wholesale Club
(15:07) - Ideal Customer Profile
(16:30) - Retail Challenges: Self Checkouts and Returns
(19:59) - Expanding Beyond Retail: B2B and Wholesale
(22:42) - Nextuple's Core Philosophy and Community
(24:12) - Future Trends in Retail and Fulfilment
(30:05) - Conclusion and Final Thoughts

Details:
- Recorded on 18 Jul 2024
- Host: Satwant Phull
- Guest: Das Pattathil, Co-Founder & Head of Product, Nextuple

Next Steps:
- Nextuple: nextuple.com | @NextupleInc