The Importance of UX, UI and Design in Payments - with XData Group

In episode 97 of The Payments Show Podcast, I spoke to Donat Husjainov, who is the Chief Product Officer at XData Group.

XData Group is a B2B software development company that offers cutting-edge technology solutions exclusively for banks including UX/UI design, product prototyping, MVP creation and much more.

VIDEO Version and PDF Transcript:
 - click here https://thepaymentsshow.substack.com/p/97

Summary of topics discussed:
00:19 - Guest Introduction: Donat from xData Group
00:57 - Overview of xData Group
01:56 - Importance of UX and UI in Banking
03:46 - Current Projects and Client Solutions
05:07 - SaaS vs. Custom Solutions for SMEs
12:07 - The Role of Metrics and Analytics
15:07 - Engaging with Clients: Process and Steps
21:53 - Security and Cloud Solutions
23:37 - App Fatigue and Super Apps
27:31 - Chatbots and AI in Banking
30:14 - Future Plans and Market Expansion
31:00 - UI in Asia vs The West
36:03 - Final Thoughts and Recommendations

Details:
- Recorded on 15 Jul 2024
- Host: Satwant Phull
- Guest: Donat Husjainov, Chief Product Officer, XData Group

Next Steps
- xData Group: xdatagroup.io