In episode 76 of The Payments Show Podcast, I spoke to Uku Tomikas who is the CEO of Messente.
Messente is a dedicated business messaging platform which enables businesses to send one-time passwords, PIN codes, notifications and verifications to customers securely – and at scale.
VIDEO and PDF Transcript:
- https://thepaymentsshow.substack.com/p/76
Summary of topics discussed:
[00:00] - Introduction
[01:04] - Start
[02:00] - P2P (Consumer) vs A2P (Business) Messaging
[02:34] - OTP Codes, AI, Fraud, Scams and Security
[03:37] - Popular Messaging Platforms: Regional Differences
[04:51] - Roaming Challenges with SMS
[07:02] - Industry Use Cases (esp. Financial Services)
[10:20] - Different Conversion Rates for Different Messaging Platforms
[12:27] - RCS Messaging
[16:36] - Increasing Sales Conversions Through Messaging
[19:24] - Surprising Stats: Too Many vs Too Few Messages
[23:58] - Transparent Pricing
[27:55] - Verigator: Go Global on Day 1
[31:41] - Getting Started with Messente: SME to Enterprise
[33:02] - From SDR to CEO! - Uku's Rise at Messente
[34:07] - Messaging Scams Are Increasing and Better Quality with AI and ChatGPT
[37:13] - Hardware and Subscriber Verification
[39:41] - Contact Details
[40:03] - The Future: RCS and Fraud
[42:23] - Chit Chat
And much more…
Details:
- Recorded on 15 Jun 2023
- Host: Satwant Phull, Founder of Digital Money Lab
- Guest: Uku Tomikas, CEO of Messente
[Next Steps]
- Get in touch with Satwant: digitalmoneylab.com
- Messente: messente.com